Shipping
Estimated delivery window At Forge Wallet, our goal is to prepare and send your order as quickly as possible. After an order is placed, please allow one business day for handling before the parcel leaves our facility. Once shipped, your package may take between 5 and 8 business days to arrive at the shipping address you provided.
How delivery works Order handling: Most orders are prepared within one working day after purchase. During busy sale periods or seasonal demand, processing may take a little longer, but we always work to move orders along as fast as we can.
Shipping: Once your order has been processed, it will be handed to one of our trusted delivery partners. A confirmation email with tracking details will be sent to you after the shipment is on its way.
Transit time: We do our best to keep deliveries prompt, but arrival times can differ based on your location, carrier delays, and other circumstances outside our control.
Worldwide shipping For orders shipped internationally, delivery speed can vary depending on customs processing and local postal services. Any import duties, taxes, or customs charges that may apply are the responsibility of the recipient.
Tracking your order You can follow your order using the tracking details included in your shipping confirmation email. If tracking does not update correctly or you need help checking the status, please reach out to our support team for assistance.
Delivery delays We aim to get every order delivered on schedule, but unexpected events such as severe weather, natural disasters, or logistics disruptions can occasionally cause delays. When this happens, we will keep you updated and work quickly to help resolve the situation.
Contact us If you have questions about our delivery policy or need support with your order, please feel free to contact our customer service team. We are here to help make your shopping experience with us simple and enjoyable.
Thank you for shopping with Forge Wallet. We truly appreciate your support!